Terms & Conditions

Sarabanda is a trademark owned by Miniconf S.p.a. We are a company registered in Italy with REA AR 64978. Our registered offices are at 1/a Via Provinciale, 52010 Ortignano (AR) ITALY. Our registered VAT number is 00249390519 . If you need to contact us, please write to customerservice@sarabanda.it or call +39 0575 533456.
When you place an order on the Website Sarabanda you will also be contracting with Miniconf S.p.a
These terms and conditions go hand in hand with our Privacy Policy, where we tell you what information we collect about you and how we use and disclose this information ("Privacy Policy").
When you browse and use the Website you agree to comply with our Privacy Policy.
When you place an order via Sarabanda, we will send you an e-mail with your order confirmation listing the products you have ordered. Our order confirmation does not guarantee that your order will be accepted.
Once payment has been made for the products you have ordered, we will prepare your items and instruct our courier to arrange delivery of the products to you; we will then send you a confirmation by email. This email confirms that your order has been accepted by us and that a contract has been finalised.
We reserve the right not to accept your order. We may refuse to accept your order for a number of different reasons: if your payment is not authorised, in the case of shipping restrictions for a particular item, or the item ordered is out of stock .

The prices of the products are those published on our Website from time to time, other than in the case of obvious errors. Prices are shown in EURO and include Italian VAT (if applicable) but exclude delivery costs, that will be added to the total amount due upon completion of the order process.
All prices and offers shall be valid as advertised from time to time. The EURO price of a product is that displayed on the Website at the time the order is accepted and will be honoured, other than in the case of obvious errors or we are unable to honour the order at that price for legal reasons.
Import duty or tax costs may be invoiced to you directly by an import broker, your local courier company, your national Government or any local Government or controlling body who has the authority to raise such duties or taxes in accordance with the law in your country. We have no control over how much tax or duty any such body may charge and we recommend that you contact your local customs authority to determine the landed cost price before completing your purchase.
We are unable to offer prices adjustment on items originally purchased in a sale or on any special promotion items whose prices are temporarily reduced. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the price of the item be further reduced.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used together with any other promotion code or offer, and must be redeemed within the date published, if provided.
We accept payment via all major credit and debit cards: Visa, MasterCard. We also accept Paypal and Bank Transfer.
By placing an order on the Website, you confirm that the payment details provided by you are valid and that, if you are using a credit/debit card, it belongs to you or you have been specifically authorised by the owner of the credit/debit card to use it. You confirm that when your order is accepted and processed by us, payment will be made in full.

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These T&Cs are subject exclusively to Italian laws, including Legislative Decree no. 206 dated 6 September 2005, “Consumer Code” and Legislative Decree no. 70 dated 9 April 2003 “Ecommerce Decree”.

We will try to solve any disagreements quickly and efficiently.

The courts having jurisdiction in the case of disputes relevant to these T&Cs shall be exclusively those at the place of residence or domicile of the client.